Acute is
committed to protecting your privacy. This policy outlines our personal
information handling practices for both online and offline data.
We will always tell you before we collect any Personal Information
and inform you of the purpose of the collection. "Personal Information" is any
information that can be used to identify an individual, and may include, but is
not limited to, name, email address, postal or other physical address, title,
occupation, and other information required to provide a service or deliver a
support patch you have requested. Some of the reasons we collect your Personal
Information include:
Requesting service and support for our products or services
Participation in an online survey
Participation in chat
Remote Support Services
We will only use your Personal Information in the way we specified when it was
collected. We will not subsequently change the way your Personal Information is
used without your consent. Some of the ways we may use your Personal Information
include:
To provide support and assistance for our products and services,
including the provision of security patches.
To provide the ability to contact you
To provide customer feedback and support.
To conduct questionnaires and surveys in order to provide better
products and services to our customers and end users. Your completion of any
questionnaires is voluntary.
To support recruitment inquiries.
To meet contract obligations.
We do not sell or rent your Personal Information to third parties for marketing
purposes unless you have granted us permission to do so.
Security of your Personal Information
Acute
is committed to protecting personal information you share with us. We utilize a
combination of industry-standard security technologies, procedures, and
organizational measures to help protect your Personal Information from
unauthorized access, use or disclosure.
Policy Updates
Acute may amend this privacy policy at any time.
We will post a notice whenever this privacy statement is materially changed.